Trax Retail
Trax Retail

Trax Retail

Computer vision technologies for retailers

The company is already in Dizraptor’s portfolio since Jun 10. New offerings are possible in the future

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About Company

Trax has built the most advanced computer vision platform for the retail industry. By scanning merchandise with a mobile app and cameras installed in stores, retailers can track sales performance more effectively. The machine learning system helps retailers analyze and identify when inventory is low on store shelves, optimize the allocation of products to meet customers’ preferences and predict future demand. Trax counts some of the world’s largest retailers as clients, including Best Buy and Auchan.

Many of the world’s top companies that offer consumer packaged goods (CPG) use Trax’s merchandising, in-store execution, shopping engagement, market measurement, analytics, and shelf monitoring solutions. Among them are Coca-Cola, P&G, Nestle, Unilever, Bayer, Shell, Sanofi, Heineken, Coca-Cola, P&G, Nestle, Unilever, Bayer, Shell, Sanofi and other well-known global brands.

Founded in 2010 in Singapore, Trax dominates the market in its segment and was named one of the fastest-growing technology companies on the Deloitte Technology Fast 500 list. It owns 23 patents and hubs in major cities around the world, including Moscow.

Market Opportunities

The global smart retail devices market was valued at $17B in 2019 and is projected to reach $74.6B by 2027, representing a CAGR of 17%.

In 2020, 49% of retailers have invested in planning and demand prediction tools. This trend will only grow as retailers need to optimize costs to maintain the margins of their businesses because of the high competition among retailers and pressure from online stores. As far as the consumer sector goes, the adoption of AI technologies here is less than 40% (compared to 60% in the automotive and financial industries). This shows formidable AI expansion opportunities in this sector. Investments in AI technology for the consumer segment enjoy the highest projected returns.

In addition, the retail market is generally highly consolidated and dominated by major players. Thus, partnerships with them are a competitive advantage for Trax and an entry barrier for new players. Trax has enough liquidity for acquisitions and strategic access to unique information.

In April 2021, Trax had a huge funding round, securing investments from Softbank and BlackRock. Thus, the company found itself in the "too big to fail" category, as investment funds of this level take an active part in the development of their portfolio companies and help them achieve high valuations.

Financials and Valuation

Over 10 investment rounds, the company has raised more than $1B from investors, including SoftBank, BlackRock and Sony Innovation Fund, known for their investments in successful technology startups. After the investment round in April 2021, the company was valued at $2.4B.

Trax revenue is growing steadily at a high rate due to the attraction of new clients and an increase in the number of clients with a high average check. The CAGR in 2015-2019 was 80%. In 2020 the revenue increased by 50% compared to 2019, despite the negative impact of the pandemic and amounted to the north of 100 million.


Three types of Trax competitors can be identified on the market: retail consulting companies such as LatentView, retail processing tools such as IRI, and analytical platforms such as RW3 and Sisence, which issue recommendations to B2B companies. But Trax is the leader, thanks to the most developed FMCG product, as confirmed by its client base.

The company has opted for takeovers as one of its main growth strategies. The last acquisitions were in February and March 2020, also several are scheduled for 2021. If anything, this is quite a costly process, and adaptation of new companies takes a long time. This affects the free cash flow of the company, making it unlikely that break-even point will be reached soon.


Trax Secures $640 Million Funding Round Led by SoftBank Vision Fund 2 and BlackRock to Transform Retail Through Digital Technologies, Trax website, April 2021

Smart Retail Devices Market Size, Share & Growth Analysis, Allied Market Research, January 2021

About the company, Trax website, December 2021

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Past Performance. Past performance is no guarantee of future results. Any forecasts are inherently limited and should not be regarded as indicators of actual or future results.

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